You've trusted Goolbet with your data — protecting that trust is our greatest responsibility. This Privacy Policy clearly sets out what information we collect, why we collect it, and how we keep it safe.
See how safe your data is with us — six core commitments.
Goolbet only collects information strictly necessary to provide its services. No excessive or unnecessary data is requested — this is our Data Minimization policy.
Every transaction and piece of personal information you share is protected by industry-standard 256-bit SSL encryption. No third party can read data transmitted to Goolbet.
Goolbet never sells or commercially shares your personal information. Your data is used solely to improve the services we provide to you.
You may request to view, correct, or delete your stored data at any time. Goolbet fully respects these rights.
All Goolbet data is stored in internationally certified, secure data centers. Firewall protection, regular security audits, and encrypted storage are all guaranteed.
You can opt out of marketing emails or notifications at any time through Goolbet's settings. Your preferences matter to us.
This Privacy Policy ("Policy") Goolbet This applies to the platform and all associated services. By accessing or using any Goolbet service, you are considered to have read and accepted this policy.
We believe privacy is not just a legal obligation — it is an ethical responsibility to our players. Every Goolbet officer and employee is required to uphold this policy.
This policy is developed in compliance with applicable data protection laws in Bangladesh and international standards (GDPR-aligned). Goolbet Treats your personal information as a sacred trust.
This policy applies solely to Goolbet's own platform. Goolbet is not responsible for the privacy practices of any third-party links or services.
Goolbet collects only the information that is necessary. Details are outlined below:
| Data Type | Example | Mandatory |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | BKash/Nagad number, transaction history | Yes |
| Device Information | IP address, browser, device type | Automatic |
| Gaming Information | Betting history, preferred games, session duration | Automatic |
| Communication Records | Support chat, email correspondence | Optional |
Goolbet will never ask for your payment PIN, password, or OTP. If anyone requests this information, treat it as fraudulent — report it to our support team immediately.
Goolbet We are committed to full transparency regarding every reason we collect your data:
Goolbet never sells your data or uses it for advertising purposes without your consent.
Goolbet employs a multi-layered security framework to protect your data. Our security infrastructure is regularly audited by independent third parties.
Our technical security measures include:
Your Responsibilities: Keep your Goolbet password strong and never share it with anyone. Avoid logging in over public Wi-Fi.
Goolbet does not sell your data commercially. However, limited information may be shared in specific circumstances:
| Reason for Sharing | Beneficiary Party | Data Volume |
|---|---|---|
| Payment Processing | BKash, Nagad, Rocket | Strictly Necessary |
| Legal Obligation | Courts, government authorities | Only Specified Data |
| Fraud Prevention | Verified Security Partners | Limited identity information |
| Game Providers | Pragmatic Play, NetEnt, and others | Session data only |
Before sharing information in any of the above cases, Goolbet ensures that the relevant party maintains equivalent privacy standards.
Goolbet uses cookies on its website. Cookies are small data files stored on your device that help enhance your experience.
Types of cookies Goolbet uses:
You can manage cookies through your browser settings. However, disabling certain cookies may limit access to some features on Goolbet.
Goolbet does not use any third-party advertising cookies that track your browsing history.
Goolbet believes you should have complete control over your own data. You have the following rights:
You may request to view what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
Under certain conditions, you may request the deletion of your data.
You may restrict the processing of your data for specific purposes.
You may request a copy of your data in a standard portable format.
You may object to the use of your data for specific purposes.
To exercise any of these rights [email protected] Email us at the address provided. Goolbet will respond to your request within 30 business days.
Goolbet is strictly for users aged 18 and above. We do not knowingly collect or process personal data from anyone under 18.
Strict Policy: If a minor's account is identified, Goolbet will immediately close the account and delete all associated data. No balance will be refunded in such cases.
If you suspect a minor is using a Goolbet account, please contact us immediately.
Goolbet does not retain your data beyond specified periods. Retention periods by data type:
Upon expiry of the designated period Goolbet Automatically deletes or anonymizes your data. You may also request deletion at any time — if a legal retention obligation exists, the data will be deleted once that obligation is fulfilled.
As Goolbet's game provider partners operate servers across multiple countries, some data may be transferred internationally. However, Goolbet guarantees that:
Goolbet may update this Privacy Policy as needed. For significant changes:
Continued use of Goolbet after updated policies take effect will be considered acceptance of the new terms.
If you do not agree to the updated policy, you may request account closure. Goolbet respects your decision.
For any privacy-related questions, requests, or complaints, please reach us through GoolbetContact the data protection team at:
Goolbet takes all privacy-related requests seriously and strives to respond as promptly as possible.
Our Commitment: You have trusted Goolbet with your data. Protecting that trust is our highest priority.