Goolbet Terms & Conditions —
The Foundation of Fair Gaming

These Terms & Conditions ("Terms") apply to the use of the Goolbet platform and all of its services ("Services"). GoolbetBy registering with or using any services of , you fully accept these Terms & Conditions.

These terms and conditions constitute a legally binding agreement. If you disagree with any part of these terms, please refrain from using Goolbet's services.

These Terms & Conditions are published in Bengali and shall be interpreted in accordance with the laws of Bangladesh. In the event of any dispute, the Bengali version shall be considered the definitive and binding version.

GoolbetTo open an account on, you must meet the following requirements:

• You must be at least 18 (eighteen) years of age
• Each individual may operate one account only
• All information provided at the time of registration must be truthful, accurate, and complete
• Your account password must be kept strictly confidential
• Your account must not be shared with any other person
• Any changes to your information must be reported to Goolbet Support promptly

As part of the KYC (Know Your Customer) verification process, Goolbet may request supporting documents to verify your identity at any time. Withdrawals may be placed on hold until verification is successfully completed.

Deposits on Goolbet can be made via bKash, Nagad, and Rocket. The following conditions apply to all deposits:

Deposited funds may only be used for gaming purposes on the Goolbet platform. Direct withdrawal of deposited funds without placing any bets is not permitted — at least one betting session must be completed first.

To withdraw from Goolbet, your account must be KYC verified. The withdrawal rules are as follows:

1. Withdrawals may only be processed to the same payment method used for the deposit
2. Minimum withdrawal amount: ৳500
3. Standard processing time: 5–15 minutes
4. Withdrawals for VIP members are processed on a priority basis
5. Wagering requirements must be met to withdraw bonus winnings
6. Goolbet reserves the right to investigate any suspicious transactions

The daily withdrawal limit is ৳1,00,000 for standard accounts; separate limits apply for VIP members. Additional verification may be required for large withdrawal amounts.

Goolbet's bonus offers are all subject to specific terms and conditions. Please read and understand the relevant terms carefully before accepting any bonus:

• Welcome bonuses typically carry a 20–30x wagering requirement
• Minimum odds or RTP for bets placed with a bonus may be subject to specific restrictions
• Wagering requirements apply to winnings from free spins as well
• Bonuses must be used within the specified period, or they will expire
• The welcome bonus may not be claimed more than once by the same person or household
• Claiming bonuses via VPN or proxy is strictly prohibited

Goolbet reserves the right to modify, suspend, or cancel any bonus offer at any time. Visit the Goolbet promotions page regularly to stay up to date.

All games on Goolbet use internationally certified RNG (Random Number Generator) technology, ensuring that every game outcome is completely random and not predetermined.

The following rules apply to gaming:

• If a technical error disrupts a game, Goolbet reserves the right to void that round
• If your internet connection is lost, the outcome of any active bet will be determined based on server logs
• Goolbet's decision is final in any dispute regarding game rules or payouts
• Winnings obtained by exploiting software vulnerabilities or bugs will be considered void

In Live Casino games, the ruling of the live dealer is final. Any concerns regarding a dealer's actions must be reported to Support before the game concludes.

Goolbet believes that gaming should be an enjoyable form of entertainment — not a source of problems. We consider responsible gaming to be a core commitment.

The following responsible gaming tools are available on Goolbet:

• Set daily / weekly / monthly deposit limits
• Option to set gaming time limits
• Reality Check — periodic reminders at set intervals
• Option for temporary account suspension (Self-Exclusion)
• Request for permanent account closure

The following activities are strictly prohibited on Goolbet and may result in account termination and forfeiture of winnings:

• Registering under a false or concealed identity
• Operating multiple accounts from the same IP address or device
• Deliberately placing bets to abuse bonuses (Bonus Abuse)
• Attempting to manipulate game results
• Use of third-party tools not authorized by Goolbet
• Attempting to collect account information from other players

Goolbet is committed to protecting your personal information. Data we collect is used solely for service delivery, security assurance, and compliance with legal obligations.

When your information may be shared with third parties:

• Based on a legal request from a law enforcement authority
• With authorised payment partners for payment processing
• With verified third parties for fraud prevention

For more details, visit our Privacy Policy Read the page.

You may request to close your Goolbet account at any time. Once you contact our support team, the account will be closed within 24 hours.

Goolbet reserves the right to suspend or terminate any account for the following reasons:

• In the event of a Terms & Conditions violation
• If fraudulent or suspicious activity is detected
• Failure to complete KYC verification or provision of false information
• In Case of Suspected Money Laundering
• Upon receipt of a court order or government directive

If there are legitimate funds in your balance at the time of account closure, they will be returned after verification is complete — unless they are subject to forfeiture due to a breach of these Terms & Conditions.

If you have a concern or complaint on Goolbet, please follow the process below:

1. Step 1: Contact Goolbet support via live chat or email and provide the relevant details
2. Step 2: The support team will provide an initial response within 48 hours
3. Step 3: Complex matters will be reviewed directly by Goolbet's management team
4. Step Four: A final decision will be communicated within 7 business days

If you are not satisfied with Goolbet's decision, you have the right to file a complaint with a recognised third-party dispute resolution body.

Goolbet reserves the right to update or modify these Terms & Conditions at any time. If significant changes are made, Goolbet will notify you through the following channels:

• A notification will appear upon logging into your account
• A notification will be sent to your registered email address
• The date of the most recent update will be shown on the Terms & Conditions page of the website

Continued use of Goolbet after updated Terms & Conditions have been published will be considered acceptance of the new terms. If you do not agree to the revised terms, please request the closure of your account.

For any questions or feedback regarding these terms and conditions [email protected] Email us at the address provided. Our team will get back to you as soon as possible.